Cancellation & Refund Policy

• Reservations made more than 14 days before the scheduled pickup or delivery date require a minimum deposit equal to 50% of the reservation total.
• The deposit is applied toward the total cost of the reservation.
• The remaining balance is due no later than 14 calendar days before the scheduled pickup or delivery date.
• Reservations made within 14 days of pickup or delivery require payment in full at the time of booking.
• A reservation is not confirmed until all required payments have been successfully processed and confirmation has been issued by Party For Less Rentals.

Cancellation deadlines are measured from the scheduled pickup or delivery date.

We encourage customers to consider rescheduling when cancellation is unavoidable.

• One complimentary reschedule may be permitted when allowed by the cancellation schedule above.
• The new rental date must generally occur within six months of the original scheduled date.
• Rescheduling is subject to equipment availability, operating schedules, delivery availability, and approval by Party For Less Rentals.
• Payments already made will be applied to the approved replacement date.
• If the replacement order costs more, the customer must pay the difference.
• If the replacement order costs less, the unused amount will remain nonrefundable unless otherwise agreed in writing.
• A rescheduled reservation cannot later be canceled for a cash refund.
• Additional rescheduling requests may be denied or may require an additional fee.

Equipment may be returned before the scheduled return time only after coordinating the return with Party For Less Rentals.

• Early returns do not qualify for refunds, credits, or reduced rental charges.
• Pickup and return are by appointment unless we provide different instructions for a specific rental.
• Customers should not leave equipment unattended or at an unapproved drop-off location.

Customers are responsible for considering weather conditions when planning an event, particularly for outdoor rentals.

• Rain, snow, wind, heat, cold, changing forecasts, or a customer's decision to move or cancel an event do not automatically qualify for a refund.
• Equipment must not be used in weather or site conditions that make operation unsafe or that violate provided instructions.
• In cases of significant or severe weather, Party For Less Rentals may, at its discretion, approve a one-time reschedule or rental credit.
• Weather-related accommodations are subject to equipment availability and are not guaranteed.
• If Party For Less Rentals determines that delivery, setup, or equipment use would be unsafe, we may delay, modify, reschedule, or cancel the affected service.

Customers are responsible for arriving during their scheduled pickup, return, delivery, or service appointment.

• If you expect to be late or unable to attend your appointment, contact us as soon as possible.
• Text messages are welcome, but a schedule change is not confirmed unless Party For Less Rentals responds and approves it.
• If you do not receive a text response, please call us.
• Customers who miss their scheduled appointment without prior communication are not entitled to a refund.
• We will make reasonable efforts to offer another pickup, return, or delivery time, but an alternative time is not guaranteed.
• We will not delay or disrupt another customer's reservation, delivery, or scheduled service because a customer missed an appointment.
• A missed pickup does not automatically extend the scheduled return deadline or rental period.

Removing equipment, reducing quantities, canceling delivery, or eliminating part of a package may be treated as a partial cancellation.

• Changes are subject to inventory, staffing, delivery schedules, and approval.
• Refund eligibility for removed items is based on when the change request is confirmed and follows the same cancellation schedule stated in this policy.
• Package discounts may be recalculated if equipment or services are removed.
• Adding equipment or services may require additional payment and does not guarantee availability.

• Refunds approved under this policy are returned to the original payment method whenever reasonably possible.
• Customer-requested cancellations that qualify for a refund are subject to a 5% cancellation-processing fee unless otherwise stated or agreed in writing.
• The processing fee is not applied when an approved payment is transferred to a rescheduled reservation instead of refunded.
• Refunds are initiated after the cancellation and refund amount have been approved.
• Financial institutions and payment providers control how quickly refunded funds appear in the customer's account.
• Refunds commonly take several business days to appear, although timing may vary by payment method and financial institution.